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Amazon Mining is a cloud mining and hardware sales brand that offers an easy and safe way to purchase hashpower without having to deal with complex hardware and software setup. You can also decide to do the mining yourself and purchase the hardware from our online service and have your shipment completed with 7days maximum -worldwide delivery. We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale customers. Our brand name and The combination of our algorithmic trading framework, mining infrastructure, and proprietary mining farm-management software, Amazon Hive, quickly made us an industry leader..
Our team of mining experts with extensive knowledge of the digital currency sector specializes in building the most efficient and reliable mining facilities. the first ever branded Bitcoin Mining Fund, which targets professional investors looking to gain access to Bitcoin’s and various other digital assets’ potential. .
Our service was founded by the end of 2017 as a private investment and now gone public with over 4.000.000 users we are the world‘s leading multi-algorithm cloud mining service.
It’s quick and very easy! As soon as we receive your payment your contract will be added to your profile, and you can immediately start mining. Depending on the Rig you select and the associated mining service agreement you enter into, you can either mine native cryptocurrencies directly or allocate your hashpower to other cryptocurrencies (marked with AUTO), and even choose a specific allocation for them. The first mining output is released after 48 hours, and then a daily mining output will follow.
After the specified contract period, capital become available for withdrawal
Remark: Every day of mining will be processed and sent to your account in the following 24 hours after the mining day is over.
Please refer to section “When do I get my mining output?” for more details.
Besides the fact that we ourselves mine with the very same hardware that we offer to our clients, our capital is limited. We believe that Bitcoin and Altcoin mining is one of the best ways to receive Cryptocurrencies, however, we do not want to “put all our eggs in one basket”.
It is always possible that mining hardware crashes, slows down or completely breaks. In all these cases, our algorithms ensure that other miners are allocated to the relevant pools to fully compensate for possible hashpower loss. This way our clients will not lose a second of mining time.
Because of our powerful brand name and For security reasons, we do not disclose the exact location of our mining farms. As of June 2018, we are operating several mining farms that are located in Europe, America and Asia. Electricity cost and availability of cooling are important, but not the only criteria. See our Datacenters page for more information.
We do not publish a list of pools we are using. Our main criteria for a good pool are: reliability, fee structure and reject rate. Going forward we will solo-mine a few coins (and pass the fee savings to our users!). This is one of our pools transaction wallet 18bzpjFfo5JQ41GzzUNRMgcE7WwQwpqFrR.
Our internal policy is: “be a good crypto citizen”. This means, that we will at least use two different pools (in some cases we use up to four) for each coin. This is to preserve the decentralized nature of the crypto networks! If we become aware that a pool is getting close to 50% share, we will switch away from it and use a backup instead.
On the first glance one might think that buying ASIC from our Hardware store is slightly cheaper than hosted mining. However, there are a number of “hidden” costs related to purchasing and maintaining a miner that change the economics significantly:
Please do not get us wrong: we do not want to discourage anyone from mining at home! We are often asked about prices and realized that many users do not know about all the hidden costs. If you compare the true costs, you will notice that our prices are very competitive. We want to provide you the best possible mining experience, so that you can focus on mining your favorite coins.
You are able to mine Bitcoin and various altcoins directly via our mining allocation page*. The availability of cryptocurrencies you can mine depends on the contract you have chosen.
You must allocate your hashpower in order to determine the cryptocurrency received for your mining output. If no allocation has been made, the mining output will default to the following for the given blockchain algorithm:
(*) “Amazon Mining Advanced Allocation” (special feature): It allows you to get mining outputs in many different coins even if they are not mined directly by a certain algorithm. For example, you can get mining outputs in BTC while mining with an X11 algorithm! That is possible by mining the DASH coin directly, which is then automatically swapped to BTC by our algorithmic framework. The Allocation function is designed for customers to receive delivery of their mining results in their preferred cryptocurrency. We call it “mining BTC the smart way”. The same technique is also used to get mining results in LTC with a SHA-256 contract, etc.
Since third-party calculators are a popular way of estimating mining performance, we have set up a calculator in your dashboard for you to make your own calculations and easily know how much profits you would be earning along with the general explanation about potential mining scenarios.
When evaluating the benefits, please keep in mind that mining, and using our service, is subject to a daily maintenance fee (if applicable to your mining plan).
The results of cryptocurrency mining highly depend on the price and the network difficulties of the given cryptocurrencies that you are mining. Neither of those can be predicted, so each customer must make an independent decision about the benefits of cryptocurrency mining and, in doing so, should consider the risks and their own circumstance when choosing whether to mine.
Some of our products have a maintenance fee attached.
The maintenance fee covers all costs related to mining including, inter alia:
The fee is fixed in USD.
You can navigate the payment options from the buy hashpower button in your dashboard
We currently accept the following payment methods:
We would integrate credit/debit card: Visa, Mastercard. when the right partnership is struck.
Cryptocurrency purchase limits per user account:
In the menu “My Account” select “Settings” and then “Wallets”. Here you can set wallet addresses for each type of coin.
Important: Remember that you have to add a wallet for each coin selected in the “Mining Allocation” section
A mining day usually starts at 00:00 UTC and ends at 23:59:59 UTC so your miners will mine for you 24 hours a day and act exactly according to your settings (see “mining allocation”).
We have a lot of scripts running, and there are numerous checkups that are being done, which even include checking some parts of the process manually, to maximize mining outputs for our customers.
Therefore, as a result of that, the time between two outputs can (and will) occasionally be longer than 24 hours. On the other hand, it can also be shorter than 24 hours. The fact is, you will receive a mining output for each mining day. Please ensure that you provide a wallet address for each coin you mine.
Keep in mind that all of our mining outputs are daily and automatic, but the actual transfer to your wallet takes place when the balance reaches the minimum amount required for transfer.
Also, when you order via debit/credit card, your mining outputs will be held for 30+2 days, as stated in the Terms of Service. We do so because of fraud and security reasons. Once the month passes, the full amount will be released to the “Activity > My Activity” section (and to the wallet, if the threshold has been reached), and from then on you will receive a daily output.
In the meantime, you can see your accumulated mining outputs on your account under “Activity - My pending balance of mining outputs (paid with credit card)”.
For any further questions, feel free to contact us via our web form or the “Contact Customer Service” section on your Amazon Mining account.
Keep in mind that the quality and promptness of our response also depends on the request you have submitted. Our topic drop down menu has several options, and if the wrong form is used, it can delay the resolution of the ticket.
Mining outputs are generated daily, but you will receive your outputs only once they have accumulated to a certain quantity. These minimum mining outputs are set in order to avoid that customers pay excessive fees for receiving small amounts in their wallets. Please visit the “My Account - Settings - Wallets” section of your account for further details.
When you purchase an Ether mining contract, you buy a share of a GPU (“graphics processing unit“) to mine Ethereum. The hashing algorithm used to mine Ether is called Ethash (or Dagger-Hashimoto).
Ethash requires the so called DAG file in order to perform the calculations. This file grows over time, which means that more operations for each hashing operation need to be performed. This means that the effective hashrate decreases a little each time the DAG file grows.
This has to be considered when comparing the theoretical output of your hashpower. Online calculators do not take this into account.
Also, please keep in mind that some of our products have a maintenance fee attached. Please refer to the pricing page for further information: https://www.Amazon-mining.com/pricing
Customer service is our highest priority! Making decisions is not only about having a good feeling but also about understanding the business concept in detail. Therefore, if you need any help, our agents are available to assist you via chat.
Keep in mind that account-related questions, which require a detailed check, need to be submitted via ticket from the “Contact Customer Service” section on your Amazon Mining account or our web form (at the bottom of this page). Since the quality and promptness of our response also depends on the request you have submitted, please make sure to choose the right service topic from our drop-down menu. If the wrong one is selected, it can delay the resolution of the ticket.
We are looking forward to hearing from you.
All investments above $5000 are insured on our platform Incase of hack, fire outbreak on mining farms, exit or any unforeseen circumstances None of your funds are taking away after you pay the insurance fee which is annual fee The bitmain pool becomes active and all commission would reflect And withdrawals can be processed on the pool If there are no uncertainties during this period the amount is returned.
For your own security we only allow the unlocking of an account through a personal dialog. Please contact our customer service team directly and we will help you to solve the issue.
For your own security we only allow the deactivation of the 2fa code through a personal dialog. Please contact our customer service team directly and we will help you to solve the issue.
For your own security we only allow address modifications after following an identification procedure. Please contact our customer service team directly for further information.
We do not offer a wallet service as of yet, but you can find many wallets available online. There are many different wallet types and we do not favor any specific one. Please go to MY ACCOUNT / SETTINGS / WALLETS in your GM profile and you will find a suggestion for every type of wallet. After you set up your address, keep in mind that sometimes it can take up to 48 hours for the change to take effect.
You can create an account very easily. Simply click on SIGN UP, enter your e-mail and a secure password, and you’re good to go.
Please contact our customer service team directly.
This may happen for a number of reasons. Please select one of the options below.
We do not have fixed release times, but you will receive a mining output within 24 hours after each mining day. A mining day runs from 00:00 to 23:59:59 UTC. Therefore, please allow up to 48 hours to receive your first mining output. After that you will get your outputs daily.
Exception: If you have bought a mining contract during presales, you will have a “pre-order” initially. Therefore, the mining process will start at the given launch date. This will be clearly communicated in advance.
Since the hashpower contract was purchased with a Credit/Debit Card, the mining returns are held for 30+2 days before being released to the ’Activity > My Activity’ section (and to the wallet, if the threshold has been reached). That is because of fraud and security reasons. Once the holding period passes, mining returns will be sent daily. The first mining output will show up after a maximum of 48 hours.
Keep in mind that all of our outputs are daily and automatic, but the actual transfer to your wallet takes place when the balance reaches the minimum amount required for transfer.
In the meantime, you can find your pending balance by going to "Activity - My pending balance of mining outputs (paid with credit card)”. During this time there will be no activity in the graphs.
Please, double check your wallet. To do this, go to My Account / Settings in your profile and click on the “Wallets” tab.
We do not have fixed release times, but you will receive a mining output within 24 hours after each mining day. A mining day runs from 00:00 to 23:59:59 UTC. We’ve got a lot of checks and scripts running, and our team is constantly trying to maximize the mining performance for our customers. As a result, the time between two mining outputs can be longer than 24 hours occasionally, but it might also be shorter. In any case, you will receive an output for each mining day.
Sometimes a transaction can also be delayed in the corresponding cryptocurrency blockchain. Your mining output will pop up in your wallet once it gets confirmed.
If you’ve owned Lifetime contracts and/or a contract with a daily maintenance fee, maybe the daily mining reward of your contract became smaller than the maintenance fee. This means, that the mining rewards produced by the mining machines associated to your contract do not cover the maintenance fee of these machines any more. As stated in the contract, if mining outputs are zero for over 20 (60 for new SHA-256 Open-ended contracts) consecutive days, the contract will be terminated. This situation might occur due to large increases in difficulty or low Bitcoin (BTC) vs USD rates. These factors cannot be foreseen or controlled by Amazon Mining.
When coins are released from the “My pending balance of mining outputs (paid with credit card)” section (after the pending period is over) to the “Activity - My Activity” section, only the coins that are being mined on the day of the mining output are released.
In order to release the rest of the pending coins, please go to Mining Allocation in your profile, click on the specific product (SHA-256, X11, Zcash, Etash, Monero, or Scrypt), and allocate a minimum of 5% hashpower to the pending coins temporarily. This will release the coins in the following 48 hours. Remember to save the new configuration.
Since the hashpower contract was purchased with a Credit/Debit Card, the mining returns are held for 30+2 days before they are sent out to wallets (but only if the threshold for transfer is reached). This is because of fraud and security reasons. After this period has ended, mining returns are then daily. The first mining output will show up after a maximum of 48 hours.
You can find your pending balance by going to "Activity - My pending balance of mining outputs (paid with credit card)”.
During this time there will be no activity in the graphs.
We do not control the market evolution and thus we cannot control the mining rewards. There are certain factors which may affect your outputs depending on the product you have purchased.
This is the way your mining outputs will mostly vary:
1. It may happen that due to the lower mining output, the global interest in mining the natively mined coin of your contract diminishes. This would mean a decrease in the mining difficulty, which would also have a positive impact increasing your mining outputs. Conversely, if difficulty rises, your output will decrease.
2. If you change your allocation to any of the available AUTO coins (not natively mined), your mining outputs will be traded from the coin that is natively mined to the selected AUTO coin(s). Therefore, the exchange rate will affect your mining outputs.
Also keep in mind that some of our products have maintenance fees attached. You will find the maintenance fee details of your chosen contract in the Terms of Service before the purchase, or via our Pricing page: https://www.Amazon-mining.com/pricing
For any further questions regarding your contract, feel free to contact us via our web form or the “ Contact Customer Service” section on your Amazon Mining account.
Since third-party calculators are a popular way of estimating mining performance, we have set up a Performance estimation tutorial on how to make your own calculations, along with the general explanation about potential mining scenarios.
When evaluating the benefits, please keep in mind that mining, and using our service, is subject to a daily maintenance fee (if applicable to your mining plan) which must be deducted from the daily mining rewards.
Please find the information in the table below.
The allocation is only reverting in appearance. Each time you click on ‘Mining allocation’, you will be sent to SHA-256 by default. Thus, to see the allocation for X11, Zcash, Ethash, Monero, or Scrypt, please click on X11, Zcash, Ethash, Monero, or Scrypt at the top of the page. You will be shown the correct allocation.
Every algorithm can mine only certain cryptocurrencies directly:
The other coins are marked with AUTO and they are not mined directly. In other words, mining outputs will be traded automatically from the mined coins to the AUTO ones at the exchange rate of that day.
Most cryptocurrency protocols utilize different proof-of-work mining algorithms to enforce their blockchain rules. In the table below, you can see what type of architecture we deploy for mining the available cryptocurrencies. Please be aware that blockchain developers may make changes to features and specifications of the algorithm over time, which can result in the elimination of support for and/or a different use of chips utilized by Amazon Mining. You can find more information about that in the Terms of Service before purchase.
Additional information can also be found in this blog post: https://blog.Amazon-mining.com/inside-the-rig-gpus-vs-asics
As soon as you choose which coin you’d like to mine, you can place your order:
If you pay with cryptocoins, please transfer the right coin amount to the given address as fast as possible (if the order expires after sending your coins, please get in touch with Customer Service. They will approve your order manually).
If you pay with credit card, please follow the procedure and fill out ALL the details on the forms. You may be asked for personal identification by our CC processor. Only if the identification process is finalized will your contract be approved.
Once paid, your order should be displayed as approved on your Amazon Mining account. If this is not so, please contact customer service via our web form or through the “Contact Customer Service” section of your account.
The cost is a one-off payment. In addition, some of our products have a daily maintenance fee, which is deducted from the daily mining rewards. You will find the details about upfront costs and fees in the Terms of Service of your contract.
The fee is fixed in USD but deducted from the daily mining rewards in the natively mined coin on a daily basis. You will find the maintenance fee details of your chosen contract in the Terms of Service before the purchase.
No refunds are accepted as stated in the contract.
Unfortunately, at the moment, that is not possible.
We are working on an AUTO-UPGRADE option that you will find on your dashboard. Until then, you can accumulate your mining outputs in your private wallet, and then use them to purchase a new contract.
We only allow 30 minutes for the payment in cryptocurrencies to reach our wallet. After this period, the order will expire. Please try again or contact our customer service team directly to help you set your order manually.
As soon we send out the coins, the transaction is within the blockchain waiting for confirmation. We can assure we send out the transactions with the proper fees but sometimes there are some delays in the blockchain. Unfortunately, we cannot accelerate this process from our end. Please keep in mind that some wallets only show the transactions once a certain number of blockchain confirmations have been reached.
If your contract is not approved, your credit card will not be charged in any case. It may happen though, that the money is retained in your bank. Please contact your bank for further information.
This is probably due to some of your contracts becoming inactive. This means that the mining rewards are not covering the maintenance fee of your associated machines any longer, and thus your contracts have been terminated. Please contact our customer service team directly for further information.
Unfortunately, it is not possible to switch contracts because mining machines have already been associated to it and the mining has started.
In some rare cases, some issuing banks may charge additional fees from customers who purchase Bitcoin or Cloud Mining services using Credit Card. They call it Cash Advance. Please contact your bank beforehand for further information.
Your mining outputs will be sent automatically to your wallet once the minimum amount for transfer is reached. It is not possible to delay the mining output for security reasons. Please visit the “My Account - Settings - Wallets” section on your account for details regarding minimum transaction thresholds.
Currently Ethereum uses the Proof of Work concept, which means Ethereum is released gradually as a reward to miners that spent time and effort (and electricity) on finding blocks. This mining consumes energy and the developers of Ethereum have already mentioned that at some point they might switch the algorithm to the Proof of Stake concept, which, simply put, gives rewards to people who hold on to their Ethereum instead of giving rewards to those that mine. When that switch happens, mining Ethereum will no longer be possible. This might occur before the end of your Ethereum mining plan, but your hashrate will not be lost! Instead, we will reconfigure the underlying hardware to mine the most popular coin, and from then on your hashrate will be mining that other coin. Which coin will be the most popular is impossible to say. We will decide on that when Ethereum switches from PoW to Pos.
The specific duration of an Open-Ended contract is variable and determined by three factors: The mining difficulty, Bitcoin vs. USD exchange rates, and the daily maintenance fee. We cannot control the first two factors which are unpredictable, but we do always deploy the latest mining technology, and do our best to keep it running at their maximum capability for you.
The daily maintenance fee covers all ongoing costs for the hosting service, including electricity, cooling, and hardware maintenance work. It is deducted from the daily mining reward prior to delivery of your mining results to the “Activity - My Activity” section of your account (or directly to your wallet, if the threshold for transfer has been reached). In the event that the daily reward of your hosted mining is lower than the daily maintenance fee, the service may become inactive and your output will become 0.
After that, the contract will continue to mine for 60 days. That means that we will take care of the maintenance fee in the hope that your contract will become active again. This may happen if the mining network difficulty decreases and/or the Bitcoin price increases. If the contract does not become active within those 60 consecutive days, it will be terminated because the mining machines are consuming resources (electricity, cooling, hosting, servicing, etc.) which cannot be covered by their generated mining rewards.
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It’s simple - anytime your referral uses your affiliate code, they’ll get a 3% discount on their purchase, and you’ll get a hashpower upgrade. The upgrade corresponds to your current affiliate rank - the higher your rank, the bigger the rewards! You’ll be notified by your registered email anytime someone uses your affiliate code.
At Rank 1 - our ‘Starter’ tier - you’ll get 2.5% of the quantity of hashpower purchased by your referral. For example, if someone purchases a 10 MH/s contract using your affiliate code, you’ll get 0.25MH/s for free - and they’ll get 3% off the total price. It’s a win-win situation!
Our tier-based program means you’ll level up based on your progress: the more you refer, the bigger the bonus. There are a total of eight ranks to achieve, each with a bigger reward than the last - and some very special rewards.
Your rank is based on the total amount your referrals have purchased over the last 100 days.
You start at Rank 1 - Starter. To move up in rank, you’ll need to collect a total of $100 USD in referred sales. If you refer $50 USD in sales in the two weeks, then another $60 USD in the third week, your total amount purchased by your referrals will be $110 USD - so you’ll hit Rank 2 - Copper. Six weeks later, your referrals might purchase another $400 USD - your total would be $510 USD, and you’d hit Rank 3 - Bronze.
Ranks are based over the last 100 days - that means they’re variable and your rank can ‘decay’ over time. Any referral’s purchase older than 100 days will be discarded, and your rank (and reward) adjusted accordingly.
You’ll see your current rank and total sales performance on your affiliate page.
Your affiliate ID URLs are personalized for you, to link across various services: websites, on your social media accounts, on email and forum signatures. It ties a user to a particular referrer, and is used when you create an account. This will tie all future purchases to the affiliate account, as long a promotional code isn’t entered.
The promo code, on the other hand, can be used with both a new account, and an existing one - simply apply the promotional code at checkout!
Remember - the promotional code will always take priority. If you sign up with affiliate A’s URL, and then apply affiliate B’s promotional code to get a discount - only affiliate B (and not affiliate A) will receive the hashpower bonus.
Sometimes, some of your sales will remain in ‘pending’. These will be credited appropriately once your referral’s purchase is finalized in our system - this can take up to 6 days.
Let us know! We really want to hear your feedback, and we mean that - so send your opinions, ideas and thoughts to partners@Amazon-mining.com where you will get individual help and support. We’re constantly working to improve our program, and your feedback is needed to make it the best it can possibly be.
We have been in the mining business since 2014, which is unique in the cloud mining business. We’re one the most reliable companies, and we are very serious about the business we’re in.
You can find out about our staff and management here: https://www.Amazon-mining.com/about-us To get an idea about our involvement, ideas and insights, check here: http://blog.Amazon-mining.com To get inside views of our datacenters, check here: https://www.Amazon-mining.com/datacenters You can follow our webinar in our Youtube channel → https://www.youtube.com/channel/UC5jtykiMyZvRA9hC7skqgeg/videos
These are our payment methods:
Credit card purchase limits per user account:
Note that different limits may apply for our special offers.Also, In some rare cases, some issuing banks may charge additional fees from customers who purchase Bitcoin or cloud mining services via credit/debit card. They call it ‘cash advance’. If considered, please contact your bank beforehand for further information.If needed, please contact our Customer Service for details (via our web form or through the live chat button section on your Amazon Mining account).
Keep in mind that the quality and promptness of our response depends on how accurately you fill out the Contact form. Our drop down menu has several options, and if the wrong topic is used, it can delay the resolution of the ticket.
We are looking forward to hearing from you!
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